Privacy Policy

MisIsles Voices is committed to safeguarding your privacy. Message us via our Data Request Contact Form if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

This Privacy Policy is a part of our Terms and Conditions; by agreeing to Terms and Conditions, you also agree to this Policy. In the event of a collision of terms used in Terms and Conditions and Privacy Policy, the latter shall prevail.

If you wish to withdraw your acceptance, please click here.

Table of Contents

1. Definitions used in this Policy
2. Data protection principles we follow
3. What rights do you have regarding your Personal Data
4. What Personal Data we gather about you
5. How we use your Personal Data
6. Who else has access to your Personal Data
7. How we secure your data
8. Information about cookies
9. Contact information

Definitions

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us/our (either capitalised or not) – MisIsles Voices

Data Protection Principles

We promise to follow the following data protection principles:

• Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you with information regarding Processing upon request.
• Processing is limited to its purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
• Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
• Processing is limited within a time period. We will not store your personal data for longer than needed.
• We will do our best to ensure the accuracy of the data.
• We will do our best to ensure the integrity and confidentiality of data. Data Subject’s rights The Data Subject has the following rights:

1. Right to information – meaning you have the right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
2. Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
3. Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
4. Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
5. Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
6. Right to object to processing – meaning in some instances you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
7. Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
8. Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
9. Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled, please contact us.
10. Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
11. Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

Data we gather

The information you have provided us with
This might be your e-mail address, name, billing address, home address etc – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name and e-mail address.

Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if there is any) etc. This information is used to improve the customer experience. When you use our services or look at the contents of our website, your activities may be logged.

Information from our partners
We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds. See the list of our partners here.

Publicly available information
We might gather information about you that is publicly available.

How we use your Personal Data

We use your Personal Data in order to:

• provide our service to you. This includes, for example, registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you, and notifying you of changes to any services.
• enhance your customer experience;
• fulfil an obligation under law or contract.

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

• to identify you;
• to provide you with a service or to send/offer you a product;
• to communicate either for sales or invoicing.

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

• to send you personalized offers* (from us and/or our carefully selected partners);
• to administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
• to conduct questionnaires concerning client satisfaction.

As long as you have not informed us otherwise, we consider offering you products/services that are similar or the same to your purchasing history/browsing behaviour to be our legitimate interest.

With your consent we Process your Personal Data for the following purposes:

• to send you newsletters and campaign offers (from us and/or our carefully selected partners);
• for other purposes, we have asked your consent for.

We Process your Personal Data in order to fulfil obligation rising from the law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from the law.

We might process your Personal Data for additional purposes that are not mentioned here but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

• the link between purposes, context and nature of Personal Data is suitable for further Processing;
• the further Processing would not harm your interests and
• there would be an appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

Who else can access your Personal Data

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:

Our processing partners:

• Paypal

Our business partners:

• (Insert Contact)

Connected third parties:

• Instagram
• Linkedin
• 1&1-ionos
• Powerful Photography

We only work with Processing partners who are able to ensure an adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

How we secure your data

We do our best to keep your Personal Data safe.  We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.

Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

• Necessary cookies – These cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
• Functionality cookies – These cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
• Analytics cookies – These cookies are used to track the use and performance of our website and services
• Advertising cookies – These cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed on the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

You can remove cookies stored on your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt-out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Contact Information

Supervisory Authority
Email: info@dataprotection.ie
Phone: +353 57 868 4800

Changes to this Privacy Policy

We reserve the right to make a change to this Privacy Policy.
Last modification was made 22nd April 2018.

Cookie Policy

MisIslesVoices respects the privacy of all visitors of its websites and users of its products. This Cookie Policy is incorporated into MisIslesVoices Privacy Statement, and it outlines MisIslesVoices policy concerning the use of the cookies, web beacons, and similar technologies (“Cookies”).

MisIslesVoices may update its Cookie Policy from time to time to reflect any changes in technology, legislation, or our data use policies, which may impact the way in which Cookies are used by us and how you as a user can manage them.

MisIslesVoices may use Cookies to automatically collect certain information when you visit our website, interact with our emails, within MisIslesVoices products, or in online advertisements. A cookie, also known as an HTTP cookie, web cookie, or browser cookie, web beacon, or similar technology is usually a small piece of data sent from the website and stored in a user’s web browser while a user is browsing the website.

Cookies were designed to be a mechanism for websites to remember the state of the website or activity the user had taken in the past. This can include automatically collecting information such as your IP address, browser type, operating system, software version, your location, internet service provider, referrer ID and the domain from which you accessed the website, or collection of information about your use of the website, such as the time you spend using the website, date/time stamp, the number of times you return, whether you click-through, open, or forward links, emails, and ads, and other website or product usage data.

When the user browses the website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user’s previous activity. Information collected by Cookies may be tagged to your information, including your contact information, device information, or other information that you may have provided to MisIslesVoices.

Other kinds of Cookies include authentication cookies, which are the most common method used by web servers to recognise whether the user is logged in and the account s/he is logged in under. Without such a mechanism, the website would not know whether it is authorised to send a page containing sensitive information or whether it should require a user to authenticate himself/herself by logging-in.

MisIslesVoices uses Cookies that are hosted internally and that are provided by service providers to analyse users’ usage of its website. Some of these Cookies will be deleted from your device after you leave the Website (a Session Cookie), and others will persist on your device after you leave the Website (a Persistent Cookie). These Cookies facilitate ongoing improvements to the Website and improve the customer experience with MisIslesVoices and its products. We also use Cookies that are hosted internally to allow users to authenticate themselves on successive visits to the Website. This allows users to gain access to authorised content.

Tracking Options and California Do Not Track Disclosures. You may adjust your browser settings to notify you when you are sent a Cookie or to limit tracking or to decline Cookies, but by doing so, you may not be able to use certain features on the website or take full advantage of MisIslesVoices offerings.

Our system may not respond to Do Not Track requests or headers from some or all browsers. To learn more about the use of Cookies or other technologies to deliver more relevant advertising and your choices about not having this information used by certain service providers.

For users in the United States please go to http://www.aboutads.info/choices/
For users in the European Union please go to http://youronlinechoices.eu/